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  Frequently Asked Questions  
~What payment methods do you accept?
We accept cash and these credit cards: VISA, MasterCard, American Express.

~Do you follow any privacy policy?
Yes. We respect your privacy, and that very much includes your personal details. Please read our Privacy Policy page for more information.

~When do I need to make a reservation?
Ideally, you should make a reservation 48 hours in advance. However, we know that travel plans can change at the last minute, and make every effort to honor last minute requests.

~Do I need to pay tolls?
Your driver may need to take toll roads and/or bridges to get you quickly to your destination. You will be informed about, and billed for, all tolls incurred on the trip.

~Can I ask my driver to take a route that does not include toll roads and/or bridges?
Yes, you can. However, the driver will (in your best interests) take into account factors such pickup location, destination, traffic movement, and the shortest route between the two points.

~What constitutes a round trip?
A round trip is when a driver takes you somewhere, waits for you, and brings you back. Going back on a different date is not considered a round trip.

~How much notice is needed to cancel a reservation once made?
We ask our customers to cancel their reservations at least 12 hours in advance to serve them better. Cancellations made later than this will attract a cancellation fee.

~Can I pre-pay for a reservation?

Yes, you can pre-pay for a reservation by cash or credit card.

  24 Hours 7 Days a Week
    Fully Licensed & Insured

  Well-maintained Fleet of wheel-chair vans

  Professionally trained and courteous drivers

  Direct Door-to-Door Service

  Lowest Rates & Largest Fleet in the Area

  More Than 20 Years in the Bay Area

  Serving any and all transportation needs

  All major credit cards accepted

  Advanced Reservations accepted but not

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